Effective Date: August 17, 2025
Last Updated: August 17, 2025
This Privacy Policy explains how Ehair (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website www.ehair.ma, purchase our products (natural hair oils and hair therapy devices), or interact with our advertisements on platforms such as Facebook, TikTok, and Google.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
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Order Information: Products purchased, order history, delivery information.
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Device & Usage Information: IP address, browser type, device type, pages visited, cookies, and interaction with our ads.
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Advertising Data: Information from third-party platforms (e.g., Facebook, Google, TikTok) when you interact with our ads or tracking pixels.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Communicate with you about your purchases, inquiries, and customer support.
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Improve our website, services, and product offerings.
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Personalize your shopping experience and recommend relevant products.
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Run advertising campaigns on Facebook, TikTok, Google, and other platforms.
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Comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
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Track website traffic and usage.
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Measure the effectiveness of our ads on Facebook, TikTok, and Google.
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Retarget visitors with relevant promotions.
You can disable cookies in your browser settings, but some features may not function properly.
4. How We Share Your Information
We do not sell your personal data.
We may share your information with:
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Service Providers: Payment processors, delivery companies, and marketing tools.
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Advertising Platforms: Facebook, TikTok, Google, and similar networks (for targeted advertising).
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Legal Authorities: If required by law or to protect our rights.
5. Data Security
We take reasonable steps to protect your personal data with secure servers, encryption, and limited access. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal data.
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Opt out of marketing communications at any time.
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Withdraw consent for cookies or advertising pixels.
To exercise these rights, contact us at: contact@ehair.ma.
7. Children’s Privacy
Our products and services are not directed at children under 13. We do not knowingly collect personal data from children.
8. International Users
If you are accessing our website from outside Morocco, please note that your information will be processed in Morocco, where data protection laws may differ from your own jurisdiction.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
📧 Email: contact@ehair.ma
🌐 Website: www.ehair.ma